"We ended our relationship with Hallmark/Westland on January 30th. There is no meat from them anywhere in our system.

At In-N-Out Burger, we have never purchased any processed patties or ground beef from any supplier. We make every one of our hamburger patties ourselves using only whole chucks from premium, select-type cattle. We pay a premium to purchase fresh, high quality beef chucks and we require our suppliers to certify that quality in writing. Our suppliers must all sign our purchase specification agreement which prohibits them from using non-ambulatory or 'downer' cattle. They all know we would never accept it.

We individually inspect every single chuck we receive to make sure that it meets our standards. Then our own, in-house and highly skilled butchers remove the bones. We grind the meat ourselves and make it into patties ourselves. We do all of this in our own patty making facility on our property in Baldwin Park, Ca. These steps enable us to completely control the patty-making process and be absolutely certain of the quality, freshness and safety of every patty we make. We've always made our hamburger patties this way.

We are confident that every hamburger we serve, and have served in the past, is of the utmost quality and is completely safe and wholesome."