Frequently Asked Questions

What is the culture like at In-N-Out Burger?

What is the culture like at In-N-Out Burger?

At In-N-Out Burger we’ve been a family-owned business since 1948. Our Associates have always been part of our family, too. To maintain our high levels of customer service and quality standards, we’ve never franchised. Respect, professionalism and friendliness make In-N-Out a team-oriented environment where we take pride in all that we do to deliver only the freshest, highest quality foods and superior services at all times to our Customers. Let our Associates show you what In-N-Out is all about. Take a peek Behind the Sign.

Why would I want to work for In-N-Out Burger?

Why would I want to work for In-N-Out Burger?

In-N-Out is a stable, growing company where the advancement opportunities are endless. As an hourly Associate, you can advance through a variety of levels tied to pay increases and have the opportunity to pursue a management career.   In fact, all of our Store Managers were promoted from within. Our Associates get to work in a diverse, fast-paced environment, where everyone is united in their pride in being part of the In-N-Out family and their dedication to cooperating towards the same purpose, mission, and goals

And then there’s the bottom line: the perks are impressive. In addition to a comprehensive part-time and full-time benefits packages and attractive salaries, our Associates express their teamwork, camaraderie, and store spirit at company events such as summer picnics, store achievement parties, holiday celebrations, and a number of athletic tournaments hosted throughout the year. And of course, you can count on a free burger and fries every time you work.

What type of shifts are available at In-N-Out Burger?

What type of shifts are available at In-N-Out Burger?

Our stores offer a variety of flexible shifts and are willing to work around personal commitments including school schedules. It takes dedicated Associates working at all times of the day and night to provide the best experience possible to our Customers. To that end, we offer a variety of shifts that may work with your specific scheduling needs. Be sure to indicate your desired availability on your application.

What benefits are available to Cookout Department Associates?

What benefits are available to Cookout Department Associates?

In-N-Out Burger is proud to offer attractive benefits packages for both full-time and part-time Associates.

What are the responsibilities of a Cookout Department Associate?

What are the responsibilities of a Cookout Department Associate?

In-N-Out Cookout Trailers bring the quality and friendliness of our stores directly to our customers for private parties, weddings, picnics, etc. Customers can enjoy our hamburgers, cheeseburgers and Double-Double® burgers—directly from our Cookout Trailer, served by Associates who know what it takes to run a successful cookout. Read through the job description here.

What training and advancement opportunities are available?

What training and advancement opportunities are available?

At In-N-Out Burger, we believe strongly in promoting from within and that training is our future. In fact, it's so important that our dedication to providing excellent training and development for all of our Associates is outlined in our Purpose/Mission Statement. Take a look at the advancement opportunities known as the Associate Levels of Development available within our stores.

What are the steps in the hiring process?

What are the steps in the hiring process?

Once submitted, your application will be kept active for 60 days. During this time, the management team will have access to review your application and may contact you to set up an interview. At the end of the 60-day period, you may submit another application should you wish to continue to be considered for another position.

Now that I've submitted my application, what happens next?

Now that I've submitted my application, what happens next?

Each of our stores is responsible for making their own hiring decisions. You may be contacted directly by phone or email to set up an interview if the management team finds that your qualifications could be suited for the position. In the meantime, you are welcome to follow up on your application in person, by visiting the store you applied at and asking a member of management about the store's specific hiring needs. You can also email our Human Resources department at careers@innout.com if you have specific questions about the process.

Who do I contact if I need an accommodation either to perform the job or for an interview?

Who do I contact if I need an accommodation either to perform the job or for an interview?

Upon request, In-N-Out Burger will provide a reasonable accommodation to help you complete your application. You may also identify reasonable accommodations that can be made to assist you in the hiring process and to perform the essential functions of the position you seek. Contact the Human Resources Department at 949-509-6311 or email us at careers@innout.com.

Who do I contact if I have a question about the job opportunity or the status of my application?

Who do I contact if I have a question about the job opportunity or the status of my application?

If you'd like to follow up on the status of your application in person, you are welcome to visit our stores to ask a member of management about opportunities available at their specific location, or email us at careers@innout.com.